Mastering civility a manifesto for the workplace

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mastering civility a manifesto for the workplace

Mastering Civility: A Manifesto for the Workplace by Christine Porath

Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they cant. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line.

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
File Name: mastering civility a manifesto for the workplace.zip
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Published 20.02.2019

9 Civility in the Workplace Best Practices

An Antidote to Incivility

A full-length guide based on the author's New York Times article, "No Time to Be Nice at Work," demonstrates how to enhance workplace effectiveness by mastering the skills of professional civility. Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line. In [this book], Christine Porath shows how people can enhance their influence and effectiveness with civility.

Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Javascript is disabled on your browser.
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A Holistic Approach

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5 thoughts on “Mastering Civility: A Manifesto for the Workplace by Christine Porath

  1. Based on research in nearly every industry and type of organization, this book reveals the wealth of problems uncivil behaviors can produce.

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